Contact & Business Support

My HR Balance is publicly available as a knowledge hub and digital-product store. Secure checkout and automatic file delivery are active through Payhip.

Current status

Official purchase buttons on My HR Balance open the matching Payhip product page. Payhip processes the payment and automatically delivers the customer ZIP after a successful order. Use the order reference and support route shown on the Payhip receipt for order-specific help.

What support will cover

• Order confirmation and digital-access problems.
• Duplicate or incorrect payment investigation.
• Product-description, licence, and file-format questions.
• Accessibility, privacy, and correction requests.

Payment safety

My HR Balance will not ask for a password, one-time code, full card number, or off-site transfer through a direct message. Use only the official Payhip checkout opened from a product page on myhrbalance.com.

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